Refund policy
Returns & Damages
Each fine art print is made to order. We do not accept returns or exchanges for a change of mind, an incorrect size selection, or other ordering errors, except where required by applicable law.
If your print arrives damaged, defective, or with a production issue, please email antonio@antoniocrutchley.com within 7 days of delivery. Include your order number, a description of the issue, and clear photographs of the print and any damaged packaging.
We will review the issue and, where appropriate, arrange a replacement at no additional cost or provide a refund.
Please keep the print and its original packaging until the issue is resolved. We may need additional photographs or ask you to return the item; if a return is required because of damage or a defect, we will provide instructions.
This policy does not limit any rights you may have under applicable consumer law.